The Best Case of the Year
Calls at 11pm. Once.
callhand runs after-hours intake a paralegal would recognize — matter type, jurisdiction, opposing party, conflict-check fields, deadline flags — and escalates the lead that can't wait to the attorney on intake duty. Not queued for Monday. Not a name and number scrawled by a call center.
No credit card required · Covers 6pm–8am and overflow — your staff keeps the daytime
High-Value Lead — 11:04 PM
Consultation Request — 7:20 PM
The intake problem
Intake Quality Is the Real Test — Not Call Volume
First to respond
usually signs the client
Injury leads call the next firm the moment they hit voicemail.
$40k+
average value of a signed PI case
Two to four recovered leads a month is a six-figure argument.
Nights & weekends
are when life-changing events happen
Accidents, arrests, and disputes don't keep office hours.
Garbled messages
are the answering-service norm
Lawyers publicly complain about services botching basic phone numbers and emails.
Built for Legal Intake
Intake a Paralegal Would Sign Off On
Structured questions, complete answers, and the fields your conflict check actually needs — captured on the first call, written where your team works.
Structured Client Intake
Matter type, jurisdiction, incident date, injuries or dispute summary, how they found you — collected consistently on every call.
Conflict-Check Fields
Opposing party names and related entities captured up front, so the conflict check runs before the consultation — not after.
Urgent-Lead Escalation
A high-value lead at 11pm is escalated to the attorney on intake duty — called and texted until acknowledged, while the caller is still warm.
Deadline Awareness
Statute-of-limitations and court-date mentions get flagged prominently in the summary, not buried in a transcript.
Consultation Scheduling
Qualified prospects get booked straight into your consultation calendar with the case basics already attached.
Call Screening
Existing clients, opposing counsel, solicitors, and new prospects are told apart and routed by your rules — your attorneys only talk to calls worth their time.
Confidentiality
Your Attorneys Will Ask. Here's the Answer, Written Down.
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Your data stays under firm control. Call recordings and transcripts belong to your firm and live in your dashboard — not in a vendor's marketing dataset.
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Configurable retention. Set how long recordings and transcripts are kept, per your firm's records policy.
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Plain-language PII handling. Caller information is collected for intake and delivered to your firm. It is not sold, shared, or used to train public models.
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No legal advice, ever. The AI collects facts and schedules consultations. It does not opine on cases, quote outcomes, or create attorney-client relationships.
Skeptical of AI answering your phones? Fair. That's why callhand sells the 6pm–8am window — where the alternative is voicemail, not a person — and lets the intake transcripts make the case.
The Math
One Signed Case Pays for Years
Typical Answering Service
callhand
What you get from a call
Name and number
Full structured intake
Conflict-check data
Extra fee per call, if offered
Included
11pm PI lead
Message queued for Monday
Attorney escalated until acknowledged
Monthly cost
$250+ for ~20 calls
From $149 for ~120 calls
Data entry
Retyped by your staff
Written into your intake system
Coverage
Business hours + premiums
24/7, nights and weekends included
At typical contingency case values, recovering even one after-hours lead a quarter makes every plan on our pricing page a rounding error.
Stop Losing Cases
to Your Voicemail Greeting
After-hours intake, conflict-ready, escalated when it matters. Live in about 10 minutes.